Terms of Sale

Sales Territory . We sell and ship products in the US only.

 

Sales . Contingent upon availability or other cause for declining your purchase order, your credit card account is charged upon shipment of your order, regardless of such order's content. Applicable taxes, if any, may be added to your order, depending on your location of shipment or the type of products you purchase.

 

If your order has been canceled or declined for any reason, either before or after acceptance, we will make reasonable efforts to contact you to inform you of its cancellation or non-acceptance. Should an order which uses an incorrect, expired, or declined credit card be processed, we reserve the right to collect payment for such transaction, and you agree to be liable for any fees, including but not limited to attorney's fees and collection costs, that we may incur in our efforts to collect such unpaid balance from you, plus interest.

 

We may decline an order, for any reason or no reason, and subject to a refund, may cancel an accepted order at any time.

 

Shipment of Products . Title and risk of loss for any purchases pass to you upon our delivery to the carrier. We ship Products using FedEx or other national carrier, typically within 24 hours of an order being confirmed by our vendor, where the item is in stock.

 

We recommend that all items be secured immediately upon delivery. If shipped to an address (other than a P.O. Box) you are responsible for arranging for an individual to be present at the time of delivery and for the Products to be properly received and secured. Any individual at the delivery address who accepts delivery is conclusively presumed to be authorized to receive the delivery. We are not responsible should such an individual not be authorized to accept such delivery. You agree that your sole method of recourse for unauthorized delivery resides with the carrier of your order. We are not responsible should you enter any incorrect or inaccurate destination data in your order. If no one is present at the designated location, your shipment may be placed at the designated destination at the discretion of the carrier.

 

Returns . You may return any Product within 14 days of receipt, provided that the Product has not been used or damaged during that time, or if any tags or product management mechanisms are removed or tampered with. To request a return authorization to initiate a return, please contact us at lara@fwmjewelrydesigns.com or by contacting customer service by phone. Your refund will be processed after receipt, inspection and acceptance by us of the returned product.

© 2017 FWM Jewelry